Tech Smart for CEOs & Executives
Read Between the Tech Podcast
Episode 9: Exploring Technology Transformation in the Franchising Industry
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Episode 9: Exploring Technology Transformation in the Franchising Industry

Discover how digital transformation (via strategic technology investments) can impact businesses in the franchising sector


Brought to you by ProServeIT - Unlock your organization’s digital future | HomeFront Brands - Investing in, and amplify the growth of, small or early-stage residential or commercial property services brands.

Eric Sugar is the President at ProServeIT, an IT consulting company with 20+ years of experience in digital transformation and technology advisory for various organizations across North America. Eric is joined on this podcast episode by Michael O'Driscoll, President & COO at HomeFront Brands, an organization that holds an increasing number of emerging residential and light commercial property service franchised brands.


“In anything that's consumer facing or any other sector, if you're average and you're not leveraging technology well, then you're just going to get found out and get left behind by all your competitors.”

- Michael O'Driscoll (President & COO at Homefront Brands)


In today’s podcast episode, we discuss:

  • A CEO’s view on evolving technology

  • Technology stacks and your business

  • Proper technology support for a franchise

  • The impact of AI on your business

“I think AI is another example of something that will change the world forever, hopefully for good.”

- Michael O'Driscoll (President & COO at Homefront Brands)


In this episode, we cover:

(00:00) Introduction

(00:45) Michael’s background/passion

(05:50) Technology guidance for your business journey

(07:48) Homefront Brands and the franchising industry

(09:27) Growing a business through the power of technology

(12:44) Technology democratization and availability

(15:11) AI and the future of business

(20:02) Book/podcast recommendations

Referenced:

• AI's Business Value & Technology Strategy for Organizations: https://www.proserveit.com/blog/ai-business-value-and-tech-strategy

• How to Adopt AI Step-By-Step for Your Business [Complete Roadmap]: https://www.proserveit.com/blog/how-to-adopt-ai-step-by-step

• The essential elements of an enterprise tech stack: https://webflow.com/blog/essential-elements-enterprise-tech-stack

• Democratizing Transformation: https://hbr.org/2022/05/democratizing-transformation

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Discussion about this podcast

Tech Smart for CEOs & Executives
Read Between the Tech Podcast
Learn more about modern digital transformation and technology effectiveness for organizations from two regular guys (a CEO and CTO) who've lived and breathed Information Technology (IT) for years. They also love Star Wars and Marvel. I mean, who doesn't?